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Website terms of use
INTRODUCTION
- This website, www.striide.co.za (Website) is owned and operated by Striide Proprietary Limited (Registration Number: 2019/119830/07) a private company registered in the Republic of South Africa. ("Striide")
- Striide and its associated companies and divisions ("Striide") [referred in these terms of use as "Striide" "us", "we", "our"] owns and operates various platforms and all related services ("Services") to facilitate the sale, rent and purchase of a number of products and [together referred to as "Products"] via this Website and other Distribution Channels.
- Striide provides the information, text, graphics and other materials uploaded, downloaded or appearing on the Website ("Content") to promote, market, inform and offer the sale of Products and Services to visitors to and users of the Website ("you"/ "your").
TERMS OF USE
- These terms of use ("User Terms") together with our Privacy Policy describe the rules which govern visitors to and users of this Website and are applicable to your usage of and interaction with the Website and are a binding and enforceable contract between you and Striide.
- CONSUMER PROTECTION ACT NOTE: Please read these User Terms carefully. Certain of them (indicated in bold) limit our liability or place liability on you. Nothing contained in these User Terms is designed or intended to remove or in any way diminish your rights in terms of the CPA which will always prevail.
- If you have any queries, please contact us at legal@striide.co.za
BINDING AGREEMENT
- When you visit, browse, and/ or use the Website you are agreeing to comply with and be legally bound by these User Terms and you provide your express consent for your personal information to be dealt with on the terms of the Privacy Policy.
- These User Terms apply when you visit the Website for the first time and throughout your use of the Website.
- These User Terms apply regardless of whether you purchase Products and/ or Services via this Website or via any other Distribution Channel which is duly authorised to offer, promote and sell the Products and Services on behalf of Striide ("Distribution Channels").
- The latest version of these User Terms applies each time you visit this Website.
- We may amend these User Terms at any time. The version applicable to your contract is the version which is posted on the Website at the time you access, browse, view or use the Website. Each time you use the Website you should check the User Terms to ensure that you agree to them in their current form. Your continued access to or use of the Website and the products and services after amendments are made to the User Terms will be deemed to be your consent to be bound by the User Terms, as amended. If You do not agree to the amended or updated User Terms, you must stop using the Website.
- We may immediately terminate these User Terms, or generally cease offering or deny access to the Website, at any time for any reason.
- Please note that the User Terms stated in this document refer to the use by you of the Website and are separate from and in addition to any commercial agreement concluded between you and Striide or any other third party pursuant to the use of the Website for the purchase of Products and/ or Services.
CONTENT
- While we make every effort to update the Content provided on the Website on a regular basis, we make no representations or warranties, whether express, implied in law, or residual, as to the accuracy, completeness or reliability of any Content on the Website.
- The Website aims to provide general information regarding the various Products and Services that Striide promotes and is not intended to, nor does it constitute, specific advice. Information, ideas and opinions expressed on this Website should not be regarded as the official opinion of Striide.
- You shall have no claim against Striide for any interruptions or accuracy or reliability of the Content.
- No opinions, research information, data or Content contained on the Website (whether posted by Striide or a third party) should be construed as advice. Before making any decision or taking any action that might affect you or your business, you should seek specific, professional advice about the Products and/or Services.
- We reserve the right at any time to change or discontinue without notice, any aspect or feature of the Website, any Content and/or any Product or Service offered.
RESTRICTIONS ON USE
- You may only utilise the Content contained on the Website for your own, non-commercial use.
- You agree that you will not, other than as provided in these User Terms:
- remove any copyright, trademark or other proprietary notices from the Website or any portion thereof;
- reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Website;
- decompile, reverse engineer or disassemble any part of the Website except as may be permitted by applicable law;
- link to, mirror or frame any portion of the Website;
- cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Website or unduly burdening or hindering the operation and/or functionality of any aspect thereof;
- attempt to gain unauthorized access to or impair any aspect of the Website or in respect of related systems or networks; or
- use any technology to search and /or gain information from the Website.
- You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful or in any manner which violates any right of Striide.
- You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the Content.
- You accordingly agree to indemnify Striide against any and all claims arising from the use by third parties of any Content from the Website that they have accessed as a result of your reproduction, redistribution, alteration or transmission of that Content in contravention of these User Terms.
- You must be satisfied that you may lawfully access the Website, read the pages and/or act upon the Content contained in the pages, and Striide accepts no responsibility for your unauthorised access or actions in respect of these matters.
REGISTRATION
- Some areas of the Website may not be freely accessible. You may be asked to complete a form of registration in order to access other areas of the Website, for example when you want to purchase Products and / or Services (the "Restricted Areas").
- It may be that a charge is payable to obtain access to the Restricted Areas, and if not, Striide reserves the right to introduce a charge for such access at any time. If such a charge is introduced, Striide may deny access to the Restricted Areas if you do not pay the relevant charges and comply with any further registration requirements that Striide may, in its sole discretion, decide to introduce from time to time.
- When you register for access to the Restricted Areas, you may be asked to provide certain personal details ("Personal Information"). Striide will use the Personal Information in accordance with its Privacy Policy.
- The Website may use cookies to verify the identity of users who have registered to access the Restricted Areas. For further information on this use of cookies, please see the Privacy Policy.
- Striide reserves the right to terminate your registration to the Restricted Areas and to restrict your access to the Website without notice at any time, provided that, to the extent that the exercise of such right affects your ability to receive or access any information, features or contents for which you have paid or are required to pay any consideration, Striide will use its reasonable endeavours to exercise such right on notice to you.
- You may cancel your registration with the Website at any time by sending an email to enquiries@striide.co.za
COPYRIGHTS AND TRADEMARK
- All copyright and other intellectual property rights in all Content on our Website and in our communications with you, including but not limited to, copyright, trademarks (both names and logos) all designs, data, text and images, whether registered or unregistered, and registered domain names (altogether, hereinafter referred to as "Intellectual Property") are either owned by Striide or other third parties and their affiliated companies, or are included with permission or license of the relevant owner and are protected by both South African and international intellectual property laws and we and our licensors retain all rights in and to the Intellectual Property.
- Any unauthorised use, copying, reproduction, retransmission, distribution, framing, uploading to a third party, dissemination, sale, publication, adaptation, broadcast or other circulation or exploitation or other use or communication to the public of such Content or material or any component thereof will constitute an infringement of such Intellectual Property rights. Striide reserves the right to take legal action in respect of such infringement by you.
- There are some important rules about copying the Content. You may e-mail, download, or print copies of the materials on this Website, but only for your personal, noncommercial, informational use for purposes of using the Website and purchasing our products and services. No license or right is granted in this regard. When you e-mail, download, or print a copy of the materials on this Website, you must also include all copyright and other notices that are in the materials.
- You are not permitted to use any of the trademarks displayed on the Website without the prior written consent of Striide or the third party that owns the trademark.
- There may be special rules for the use of Content provided on certain parts of this Website. These special rules will be posted near the relevant Content.
- If you use the Content or trademarks on this Website in a way that is not clearly allowed by these User Terms, you are violating your agreement with us and may be violating copyright, trademark, and other laws. In that case, we automatically revoke your permission to use this Website and enforce our intellectual property rights against you.
- Ownership and title to the Content remains with us or with the authors of the Content contained on this Website. All rights not expressly granted are reserved.
THIRD PARTY CONTENT AND EXTERNAL LINKS
- This Website may include products, services or content, including advertisements from third parties, or external links to other websites having their own content, or any other third-party content ("Third Party Content"). We provide these links for your convenience, but we do not review, control, or monitor the Third-Party Content on any other websites. We are not responsible for the performance of those websites or for your dealings with them. Your use of other websites is subject to the terms of use of those websites, including the privacy policies of those websites.
- You acknowledge that the Third-Party Content:
- is beyond our control and that any reliance on any representation, statement or information contained in Third Party Content is at your risk;
- is not verified by us and that we do not determine nor guarantee its lawfulness, accuracy or reasonableness; and
- may contain representations, statements or information which do not represent the views, opinions or beliefs of Striide, its associates, directors, employees or affiliates.
- We are not responsible for and we do not endorse, support or guarantee the quality, reliability or suitability of any such Third-Party Content. Any reliance on or use of such Third-Party Content which is linked from the Website, or any hyperlink contained in a linked website is at your own risk and we are not liable in respect thereof.
- Third Party Content may be subject to its own terms and conditions. It is your responsibility to read and adhere to such additional terms and conditions, including the terms and conditions, privacy policy and any other legal information contained on any third-party website to which you link.
- Linked Websites may contain information about uses of Striide products or services which have not been approved in the country where you reside. We do not control or endorse this information.
- The fact that the Website contains a link to or from a third-party website does not imply or mean that there is any affiliation between Striide and the third-party website.
- If you wish to create a link to the Striide Website, the link must include the Striide web address www.striide.co.za. The name to be used in the link is "Striide".
- You agree not to use or display Striide's logo or trademark in any manner without our prior written consent.
- Neither this Website nor any of its pages may be included in any other website. Instead, a link to the Website is required at all times. You agree not to present the link to this website in such a way that it is associated with advertising or appears to be an endorsement of any organisation, product, or service. You agree that the link will not appear on a website that a reasonable person may consider obscene, defamatory, harassing, grossly offensive, or malicious. Under no circumstances may you 'frame' this Website or any of its Content or copy portions of this Website to a server.
- Striide reserves the right to withdraw any permission granted under this clause, to link to the Website, at any time if it is deemed by Striide, in its sole discretion, to be in the best interest of Striide.
COMMENTS AND FEEDBACK
- If you have any feedback, comments and ideas in respect of this Website ("Submissions") and would like to contact Striide, please send your Submissions to info@striide.co.za. Striide values your Submissions, but Striide shall not be obliged to respond to, maintain or compensate you in any way whatsoever for your Submissions.
- While we are pleased to receive Submissions from visitors to this Website, we want you to understand that any information that you submit through this Website will be considered non-personal, non-confidential, and non-proprietary (other than personal information, as that term is defined in our Privacy Policy).
- If, by making Submissions, you transmit any ideas, information, concepts, know-how or techniques or materials to us through this Website, you hereby grant Striide an unrestricted, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute them in any medium, and agree that Striide is free to use them for any purpose.
- When disclosing, submitting, offering or posting Submissions to the Website, you agree to do so in a responsible and ethical manner, having regard to the following guidelines ("Submission Guidelines"):
- You are solely responsible for any Submission and other material that you submit to, publish or display on, the Website and the views expressed therein are your individual views and do not reflect the views of Striide;
- You may not provide any Submission that falsely expresses or implies that such Submission or material is sponsored or endorsed by Striide;
- You may not post any Submission that infringes, misappropriates or violates the intellectual property, publicity, privacy or other rights of any party or that is subject to any restrictions, or impose any obligations, on the use or further distribution thereof;
- You further agree that you will not post Submissions that are abusive, harassing, stalking, threatening or attacking others; defamatory, offensive, obscene, vulgar or depicting violence; hateful language targeting race/ethnicity, religion, gender, nationality or political beliefs; fraudulent, deceptive, misleading or unlawful; trolling (posting of inflammatory or off-topic messages with the primary intent of provoking an emotional response) or otherwise deliberately disrupting normal on-topic; spamming in nature; upload files that contain viruses or programs that could damage the operation of other people's computers; search technology, such as "web-crawlers" or "web-spiders", to search and gain information from this Website, if such technology will result in slowing down this Website's server or is a copyright infringement of any data and information available from this Website; commercial solicitation or solicitation of donations; link baiting (embedding a link in your post to draw traffic to your own site).
- Striide may at any time, without prior notice and in its sole discretion, remove any Submission, block any access to the Website or take any other appropriate action against any person who violates the User Terms in general, and the Submission Guidelines in particular.
- Any person that delivers or attempts to deliver any malicious or damaging code to this Website or attempts to gain unauthorised access to any page on this Website shall be responsible for and may be prosecuted and damages may be claimed in the event that Striide suffers any damage or loss.
- You agree to indemnify Striide against any and all claims arising from your Submission and/ or non-compliance with the Submission Guidelines.
PRIVACY
- Striide is committed to safeguarding the privacy of the users of this Website. Our Privacy Policy, which is accessible at www.striide.co.za. , is incorporated by reference into these User Terms, forms part of these User Terms, and explains the personal information processing practices of Striide.
- Please read our Privacy Policy to learn how we protect and use information that we gather through this Website.
- Please note that, depending on the nature of your interaction with the Website, we may capture your personal information and details which may then go into a Customer Relationship Management ("CRM") system. You may be providing information such as your name, email address, company name, telephone number and query details, so you may get access to a products and services, additional information, to sign up to a newsletter or to submit a query, so that a Striide sales or customer service representative may contact you. Your engagement with us and registration details, including personal information, provided on CRM will be included as part of our customer database.
- Your captured details could then be used to send out newsletters, company updates via email, or to one of Striide's subsidiaries or divisions or the BLT Group of which it forms part, in order to follow up a potential sales lead.
- The CRM or forms will identify you as being someone who has opted in to get newsletters, emails and other communications from Striide.
COOKIES
- When you visit our Website, we may make use of "cookies" to automatically collect information and data about users. Please see our Privacy Policy for details about our cookie practices.
- If you do not want information collected by means of cookies, please disable the use of cookies in your web browser.
- Cookies may, however, be necessary to provide you with certain features available on the Website. If you disable cookies you may not be able to use these features, and your access to the Website will be limited.
- SECURITY
- We will take all reasonable technical and organisational measures to protect any information transmitted over the Website.
- Striide will be entitled, subject to applicable laws, to take whatever action we may deem necessary and reasonable to preserve the security and reliability of our Website or the Content.
- We do not guarantee the security of any information transmitted online to us and you accept the risk of providing information on the Website. while Striide has security measures in place to protect against the loss, misuse and interception by third parties of the personal information under our control, but to the extent permitted by law, Striide assumes no liability for any damages you may suffer as a result of interception, alteration or misuse of information transmitted over the Internet. Please see our Privacy Policy for further details.
NETWORK ACCESS AND DEVICES
- You are responsible for obtaining the data network access necessary to use the Website.
- Your mobile network's data and messaging rates and fees may apply if you access or use the Website from a wireless-enabled device. You will be responsible for those rates and fees.
- We do not guarantee that the Website will function on all hardware or devices.
- The Website may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications which we cannot take responsibility for.
INTERRUPTION OF SERVICES
- We give no warranty that our Website or products and services will be satisfactory to you.
- Striide reserves the right to suspend or terminate the operation of the Website at any time for the purposes of support and maintenance or to update the Content contained on the Website or for any other reason, at the sole discretion of Striide.
- Striide is not obliged to give any notice of such termination or suspension and you will not have any claim, of any nature whatsoever in the event of such termination or suspension occurring.
- You acknowledge that our Website may be interrupted for reasons beyond our control.
- You agree that we are not liable to you for any loss whether foreseeable or not, arising as a result of interruption to our Website.
OTHER RULES ABOUT THIS WEBSITE
- In addition to the rules in these User Terms and the Privacy Policy, you may be subject to additional terms that may apply when you access particular services or Content on certain areas in this Website or when you purchase Products and/ or Services.
- If you violate these User Terms in a way that causes harm to others, you agree to hold Striide harmless against any liability for that harm.
- This Website is created, hosted, maintained and controlled in the Republic of South Africa and as such you agree that the laws of the Republic of South Africa and the jurisdiction of the South African courts govern these User Terms, any disclaimers, copyright and use statements contained in the Website, and any legal matter resulting from the use or inability to use this Website, without giving effect to any principle of conflict of laws. Notwithstanding the foregoing, Striide may seek recourse in any jurisdiction worldwide in order to restrain the unlawful use of any of the Content contained in the Website.
- All disputes in terms of the use of this Website or any agreement flowing therefrom, or relating to the inability to use this Website, will be referred at the sole discretion of Striide either to adjudication in the High Court of South Africa, or to arbitration in terms of the Rules of the Arbitration Foundation of South Africa and such arbitration shall be held in Sandton, South Africa and conducted in the English language.
NO WARRANTIES
- THIS WEBSITE AND ALL CONTENT ON THIS WEBSITE IS PROVIDED TO YOU ON AN 'AS IS,' 'AS AVAILABLE' BASIS. STRIIDE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE.
- STRIIDE MAKES NO REPRESENTATIONS OR WARRANTIES THAT USE OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE. YOU ARE RESPONSIBLE FOR TAKING ALL PRECAUTIONS NECESSARY TO ENSURE THAT ANY CONTENT YOU MAY OBTAIN FROM THIS WEBSITE IS FREE OF VIRUSES AND ANY OTHER POTENTIALLY DESTRUCTIVE COMPUTER CODE.
- STRIIDE THUS DISCLAIMS ALL LIABILITY FOR ANY DAMAGE, LOSS OR LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE WEBSITE.
LIMITATION OF LIABILITY AND INDEMNITY
- YOU AGREE THAT NEITHER STRIIDE NOR ANY PERSON OR COMPANY ASSOCIATED WITH STRIIDE SHALL BE LIABLE FOR ANY DAMAGE RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE OR THE CONTENT ON THIS WEBSITE AND YOU THEREFORE AGREE TO INDEMNIFY AND HOLD STRIIDE HARMLESS ACCORDINGLY.
- THIS PROTECTION COVERS CLAIMS BASED ON WARRANTY, CONTRACT, DELICT, STRICT LIABILITY, AND ANY OTHER LEGAL THEORY. THIS PROTECTION COVERS STRIIDE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SUPPLIERS MENTIONED ON THIS WEBSITE.
- THIS PROTECTION COVERS ALL LOSSES INCLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, AND PUNITIVE DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION.
CONSUMER PROTECTION ACT
- To the extent that these User Terms and/or any products and/or services provided under these User Terms are regulated by the Consumer Protection Act No 68 of 2008, as amended, replaced or re-enacted from time to time ("CPA"), they are not intended to contravene any provision thereof and therefore all provisions of these User Terms will be qualified, if necessary, to ensure that the provisions of the CPA apply.
- These User Terms do not limit or exempt Striide from liability for any loss directly or indirectly attributable to the gross negligence of Striide or any person acting for or controlled by Striide where the law does not permit this.
APPLICATION OF THE ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT 2002
- Content on this Website is merely an invitation to do business.
- Agreements will not be concluded merely by sending a data message to this Website or its owners. Valid agreements will require an acceptance of an offer by Striide.
- An e-mail message will not be deemed to have been received by Striide until a response has been issued from Striide. An automated response does not satisfy this requirement.
- In terms of Section 43(1) of the Electronic Communications and Transactions Act Striide makes the following information available to the user:
- Full name: Striide (Proprietary) Limited (Registration No: 2019/119830/07) is a company registered in the Republic of South Africa and, includes subsidiaries and affiliates (Striide or the Striide Group);
- Our physical address is 75 Grayston Drive, Morningside Ext 5, Sandton 2196;
- E-mail address: info@striide.co.za.;
- We conduct a medical manufacturing and supply business and own the Website and business related thereto;
- A list of officer bearers can be requested from legal@striide.co.za;
- PAIA: The manual published in terms of section 51 of the Promotion of Access to Information Act 2000 may be downloaded from www.striide.co.za.
BLUE LABEL TELECOMS LTD - PRIVACY NOTICE
Privacy Statement
This Privacy Policy is found and is freely accessible on our website at www.striide.co.za ("Website") and will apply to all communications, interactions transactions with Striide (Pty) Limited (Registration number 2019/119830/07) and it's an associated companies ("Striide") [hereinafter referred to as "Striide"/ "we"/ "our"/ "us"], notwithstanding the format thereof, whether online, through a Website, in-store, through a Striide mobile application ("App") or otherwise.
Please read and understand this Privacy Policy carefully and note that this Privacy Policy must be read together with the Terms of Service and any other terms and conditions regulating your relationship with Striide and shall be incorporated as part thereof.
Your use of the Websites, the Apps and/ or the purchase and/ or use of any of our products or services is subject to this Privacy Policy and indicates your consent to the processing of your Personal Information in line with this Privacy Policy. If you do not agree with any term in this Privacy Policy, please do not use the Websites, subscribe to the Apps, or submit any Personal Information to us.
PRIVACY POLICY
- Who are we and what do we do
- The Striide, through its various divisions and brands (www.striide.co.za) conducts the business ("Business") of selling and/or renting the latest gym equipment for home-based use.
- The Business is conducted using various methods and channels, including onsite, via premises of third parties appointed by Striide ("Strategic Partners") (www.striide.co.za) as outlets ("Distribution Outlet") * and directly to the public via its websites, the Internet, retail partners, SMS, telephone, E-mail, landing pages, social media platforms, social media sites and other means (together referred to as "Distribution Channels").
- This Privacy Policy applies to each Distribution Channel through which Products and Services are sold and/ or provided.
- "Striide"/ "we"/ "us" or "our" includes each business unit, division, branch and/or representative office of any business of Striide, and any of Striide's associates, cessionaries, delegates or successors in title or duly appointed third parties such as its authorised agents, advisors, partners, service providers and contractors.
The BLT Group
- We are a subsidiary of Blue Label Telecoms Limited, Registration No 2006/022679/06 ("BLT").
- BLT has established a central data processing structure for all entities and affiliates forming part of the BLT Group of companies ("BLT Group") and Personal Information processed by us will form part of the data of the BLT Group as a whole and may be used by the BLT Group for the purposes contained in this Privacy Policy. This Privacy Policy will apply to such processing.
- As such, "Striide"/ "we"/ "us" or "our" also includes the companies making up the BLT Group from time to time, including, any holding companies or subsidiaries of BLT Group companies or companies connected to the BLT Group; and any associates, cessionaries, delegates or successors in title or duly appointed third parties such as authorised agents, advisors, partners, service providers and contractors of members of the BLT Group.
This Privacy Policy
We will only process your personal information for lawful purposes relating to our business in any one or more of the following circumstances:
- This Privacy Policy has been published to help you understand our privacy practices by describing how we collect and use your personal information, why we collect it, with whom we share it, and your choices and rights in relation to your personal information. Except as set in this Privacy Policy, we do not share, or sell, or disclose, any personal information collected.
- Our Privacy Policy has been developed to provide a framework for the appropriate level of privacy protection and represents our commitment to compliance with South African data protection legislation and any other applicable worldwide data protection laws, to try and achieve the highest standards in protecting your personal information.
- If you have any questions please email us at legal@striide.co.za
Application of this Privacy Policy
- This Privacy Policy applies to Personal Information that we collect from you during any of your communications, interactions and transactions with us, including through any Distribution Channels that link or refer to this Privacy Policy or to personal information that we collect and/or receive from third parties as explained below.
- By submitting your details to us or visiting or using any of the Distribution Channels you accept the application of this Privacy Notice and updates thereto and expressly consent to the processing of your personal information in the way described herein.
- This Privacy Policy will also apply to personal information held on our database of existing customers ("customer database"). Existing customers on our customer database may request to be removed from the customer database or opt-out of our Services at any time by giving written notice as more fully explained below.
- We review our privacy policies regularly and we may change or update them from time to time. The most current version of this Privacy Policy displayed under the Privacy Policy tab of the Website will apply to your interactions with us and will be effective from the date of posting.
- We encourage you to periodically review this Privacy Policy to keep informed about how we are protecting your personal information. You can find the last date of changes made to this Privacy Policy for your reference at the end of this document. Your continued use of the Services and/or the Distribution Channels evidences your acceptance of this Privacy Policy and any changes and/ or updates thereto.
- Where we use third parties to process personal information on our behalf, this Privacy Policy will apply to such third parties in the processing of your personal information.
- This Privacy Policy applies to the relevant member of the BLT Group to the extent that it processes your personal information as BLT Group Data.
Processing of Personal Information
We collect a several of types of personal information for the purposes stated in this Privacy Notice, including:
- Where we refer to "process", it means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with personal information.
- If you use the Services, purchase Products and/ or access or use the Distribution Channels for any other reason, you agree that we may process your personal information as explained in this Privacy Policy.
- When processing, we may combine your personal information and use the combined personal information for any of the purposes stated in this Privacy Policy.
- Sometimes you may provide us with specific consent to process your personal information in a particular manner and/ or for a particular purpose. Read the specific consents given carefully, they may limit your rights.
- if Striide processes personal information for another party like a Service Provider, Strategic Partner or other partner under a contract or a mandate, the relevant Service Provider, Strategic Partner and/ or other party's privacy policy may apply to the processing.
What is Personal Information
- Personal information is defined in POPIA as information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, and includes any information that identifies or relates specifically to you, including, for example, your name, age and identity number or other national identifier, your contact address, your location, your banking details, e mail and contact numbers. In short, personal information refers to any information that identifies a person or specifically relates to a person.
- Some types of personal information are considered special personal information. These include personal information revealing or related to a person's health, racial or ethnic origin, religious or philosophical beliefs, sex life, political affiliation, or trade union membership; criminal behaviour and proceedings related thereto.
When will we process your Personal Information
We will only process Personal Information for lawful purposes relating to our business in any one or more of the following circumstances:
- you are an existing customer on our customer database. This means you have purchased a Product from us or used our Services;
- where you communicate, interact and/ or transact with us, our Strategic Partners and/ or Suppliers;
- where you use the NFC Services;
- where your personal information is held by another member in the BLT Group and you have agreed to the processing thereof by members of the BLT Group;
- if, where required, you have consented thereto;
- if you have not requested that we refrain from processing your personal information;
- if a person legally authorised by you, the law or a court, has consented thereto;
- if it is necessary to conclude or perform under a contract, we have with you;
- if the processing is for statistical or research purposes;
- if the law requires or permits it; and/or
- if it is required to protect or pursue your, our or a third party's legitimate interest.
When will we process your Special Personal Information
We may process your special personal information in any one or more of the following circumstances:
- if you have consented to the processing;
- if the processing is needed to create, use or protect a right or obligation in law;
- if the processing is for statistical or research purposes and all legal conditions are met;
- if the special Personal Information was made public by you;
- if the processing is required by law;
- if the processing is required to identify you; and/or
- if health information is processed, and the processing is to determine your insurance risk, or to comply with an insurance policy or to enforce an insurance right or obligation.
What categories of Personal Information we collect
- We may collect a variety of types of personal information for purposes stated in this Privacy Policy, including:
- identifiers and contact information, such as your identification number, name, address, phone number/s, or email address;
- purchase or other commercial information, such as the Products and/ or Services you purchase and/ or use, delivery address, and contact information;
- payment information, such as your chosen payment method, aquiring bank, type of card; and
- profile and account information, which may include contact, purchase, and preference information as well as information about Products and Services you have purchased and/ or used, interaction with vendors at NFC events captured on an NFC chip purchased by you or offers you have shown an interest in and/ or Product or Services review information;
- communications and interactions, which may include email messages, chat sessions, text messages, and phone calls that we and/ or our Strategic Partners and / or Service Providers exchange with you;
- demographic information, which may include age or birthdate, gender, postal code, your status as a customer, and other related information about you;
- call recordings, including information about your call and what you share when you call us or we call you on the phone;
- location or geolocation information of your device that you use, if your device settings allow us to collect location information;
- device and browsing information and other Internet activity information, including information about your phone, tablet, computer, or device, and online browsing activity (collectively, "automatically collected information"). Automatically collected information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. Automatically collected information also may include information about when and how you access and use the Distribution Channels or how you interact with us on the Distribution Channels, such as the date and time of your visit or use, the websites you visit before coming and after leaving our Distribution Channels, how you navigate and what you search for using our Distribution Channels, the website pages and items you view using our Website and other Distribution Channels, and the items you purchase or offers you show an interest in; and
- inferences about any of the information above that may relate to your preferences, or other matters;
- when we collect information that does not personally identify you, including, information that has been anonymised or aggregated, if we link this information with your personal information, we will treat such linked information as personal information.
- You can choose not to provide personal information to us when requested. However, if this personal information is necessary to provide you with Services and Products and / or offers for the aforesaid, access to our Distribution Channels, or to perform administrative functions, we may be unable to do these things.
- We will continue to treat your personal information in accordance with this Privacy Notice so long as we retain it.
- if the law allows it;
- if, where necessary, you have consented to this;
- if it is necessary to conclude or perform under a contract, we or our strategic partners, promoters, VAS providers and/or clients have with you;
- you have specifically consented to sharing your personal information during an interaction or transaction through our distribution channels or other communication channel;
- if the law requires it; and/or
- if it's necessary to protect or pursue your, our or a third party's legitimate interest.
- if the law allows it;
- if, where necessary, you have consented to this;
- if it is necessary to conclude or perform under a contract, we or our strategic partners, promoters, VAS providers and/or clients have with you;
- you have specifically consented to sharing your personal information during an interaction or transaction through our distribution channels or other communication channel;
- if the law requires it; and/or
- if it's necessary to protect or pursue your, our or a third party's legitimate interest.
- business units, divisions, branches and/or a representative office of any business within the BLT Group, holding companies and subsidiaries of the BLT Group, and any of the BLT Group's associates, cessionaries, delegates or successors in title or duly appointed third parties such as its authorised agents, advisors, partners, service providers and contractors for any of the purposes identified in this Privacy Notice;
- strategic partners, promoters, VAS providers and other duly appointed service providers;
- other members of the BLT Group for any of the purposes identified in this Privacy Notice;
- our employees in their performance of their duties;
- attorneys and other persons that may assist with the enforcement of agreements;
- payment processing services providers, merchants, banks and other persons that assist with the processing of your payment instructions, such as card scheme providers;
- law enforcement and fraud prevention agencies and other persons tasked with the prevention and/or the prosecution of crime;
- regulatory authorities, industry ombuds, governmental departments, local and international tax authorities and other persons the law requires us to share your personal information with;
- credit bureaux or other similar verification agencies;
- our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide products and services to you;
- persons to whom we have ceded our rights or delegated our obligations to under agreements, like where a business is sold;
- courts of law or tribunals that require the personal information to adjudicate referrals, actions or applications;
- the general public where you submit content to our social media sites like our Facebook page;
- trustees, executors or curators appointed by a court of law;
- participating partners in our customer loyalty reward programmes, where you purchase products and services or spend loyalty rewards;
- our joint venture and other partners with whom we have concluded business arrangements.
- We may collect personal information about you from various different sources, including the following:
- From you directly
- From and based on your access to and/ or use of our Services or Distribution Channels.
- From and based on your purchase of an NFC chip and your interactions with vendors at an NFC event and your use of NFC Services.
- From and based on your purchase of any Products and/ or use of any Services.
- From and based on your engagement or interactions with Suppliers, Strategic Partners and/ or any other third party duly appointed by us.
- From and based on your engagement or interaction with a member of the BLT Group, where you have consented to members of the BLT Group processing that information as Group Data.
- From and based on how you engage or interact with us on any platform such as on social media, emails, letters, telephone calls, surveys, competitions.
- From public domain sources and third parties
- Public domain (like CIPC) and from third parties we interact with for the purposes of conducting our Business, providing the Products and/ or Services and or administering and/ or operating the Distribution Channels (like partners, reward partners, list providers, our customer loyalty rewards programmes' retail and online partners).
- If the law requires us to do so, we will ask for your consent before collecting personal information about you from third parties.
- The third parties from whom we may collect Personal Information include, but are not limited to the following:
- our Affiliates and members of the BLT Group, for any of the purposes identified in this Privacy Policy;
- spouses, dependents, partners, employers, joint account holders and other similar sources;
- people you have authorised to share personal information;
- attorneys, tracing agents, debt collectors and other persons that assist with the enforcement of agreements;
- payment processing services providers, merchants, banks and other persons that assist with the processing of your payment instructions, like card scheme providers (e.g., VISA or MasterCard);
- law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime;
- regulatory authorities, industry ombudsman, governmental departments, local and international tax authorities;
- credit bureau and other similar verification agencies;
- trustees, Executors or Curators appointed by a court of law;
- our Clients, Strategic Partners, Service Providers, agents and sub-contractors like couriers, technology agents and other persons we use to facilitate the Business operation and/ or offer and provide Products and Services;
- Strategic Partners and/ or Service Providers participating in customer loyalty reward programmes;
- courts of law or tribunals;
- our joint venture partners; and/or
- duly appointed and trusted marketing list and lead providers.
- Information we collect automatically
- Following the unsubscribe instructions included in each marketing communication from us or telling us you want to unsubscribe;
- Sending an email to the sender of the marketing communications; or
- Registering on the Do Not Contact list of the Direct Marketing Association of South Africa which can be found on www.dmasa.org
- Including your details and a description of the marketing material you no longer wish to receive from us.
- We will comply with your request as soon as is reasonably practicable.
- If you opt out of receiving marketing related communications from us, we may still send you administrative messages as part of your ongoing use of our Products and Services which you will be unable to opt out of.
- We do not provide your personal information to unaffiliated third parties for direct marketing purposes or sell, rent, distribute or otherwise make personal information commercially available to unaffiliated third parties.
- In all cases you can request us to stop sending marketing communications to you at any time.
- If we are providing you with Products or Services, you will also be subject to the specific terms and conditions relating to the Product or Services and those terms will include additional information as to how we or any of our Clients, Strategic partners and / or Service Providers may contact you.
- If the reason you have given us personal information is to receive marketing or other communications from us, we will continue to provide this information to you unless you ask us not to do so.
- We may send you direct marketing communications about Products and Services new products, promotions, special offers and other information. We may use personal information to market VAS to you including, financial, insurance, investments, credit, cellular phone and other products and services to you.
- We will do this in person, by e-mail, via SMS, WAP Push, newsletters, telephonically, or through instant chat.
- You may opt out of receiving marketing materials from us at any time and manage your communication preferences by:
- Following the unsubscribe instructions included in each marketing communication from us or telling us you want to unsubscribe;
- Sending an email to the sender of the marketing communications; or
- Writing to us at us at info@striide.co.za ; or
- registering on the do not contact list of the Direct Marketing Association of South Africa which can be found on www.dmasa.org
- Including your details and a description of the marketing material you no longer wish to receive from us.
- We will comply with your request as soon as is reasonably practicable.
- If you opt out of receiving marketing related communications from us, we may still send you administrative messages as part of your ongoing use of our Products and Services which you will be unable to opt out of.
- We do not provide your personal information to unaffiliated third parties for direct marketing purposes or sell, rent, distribute or otherwise make personal information commercially available to unaffiliated third parties.
- In all cases you can request us to stop sending marketing communications to you at any time.
- If we are providing you with Products or Services, you will also be subject to the specific terms and conditions relating to the Product or Services and those terms will include additional information as to how we or any of our Clients, Strategic partners and / or Service Providers may contact you.
- If the reason you have given us personal information is to receive marketing or other communications from us, we will continue to provide this information to you unless you ask us not to do so.
- In general, we will only share your Personal Information if any one or more of the following apply:
- if the law allows it;
- if, where necessary, you have consented to this;
- if it is necessary to conclude or perform under a contract, we or our Strategic Partners, Suppliers and/ or Clients have with you;
- you have specifically consented to sharing your personal information during an interaction or transaction through our Distribution Channels or other communication channel;
- if the law requires it; and/or
- if it's necessary to protect or pursue your, our or a third party's legitimate interest.
- Where required, we may share your Personal Information with the following persons. These persons have an obligation to keep your Personal Information secure and confidential:
- business units, divisions, branches and/or representative office of any business of Striide, holding companies and subsidiaries of Striide, and any of Striide's associates, cessionaries, delegates or successors in title or duly appointed third parties such as its authorised agents, advisors, partners, service providers and contractors for any of the purposes identified in this Privacy Policy;
- Clients, Strategic Partners, Suppliers and other duly appointed service providers;
- other members of the BLT Group for any of the purposes identified in this Privacy Policy;
- our employees as required to perform their duties;
- attorneys and other persons that assist with the enforcement of agreements;
- payment processing services providers, merchants, banks and other persons that assist with the processing of your payment instructions, like card scheme providers;
- law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime;
- regulatory authorities, industry ombuds, governmental departments, local and international tax authorities and other persons the law requires us to share your Personal Information with;
- credit bureaux or other similar verification agencies;
- our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide Products and Services to you;
- persons to whom we have ceded our rights or delegated our obligations to under agreements, like where a business is sold;
- courts of law or tribunals that require the Personal Information to adjudicate referrals, actions or applications;
- the general public where you submit content to our social media sites like our Facebook page;
- trustees, Executors or Curators appointed by a court of law;
- participating partners in our customer loyalty reward programmes, where you purchase Products and/ Service or spend loyalty rewards; and/or
- our joint venture and other partners with whom we have concluded business arrangements.
- You have the right to:
- information about your personal details.
- access free of charge the information about yourself stored by us and its use.
- correct, destroy, or delete this data.
- opt-out of direct marketing calls or mail.
- remove your data from a direct marketing list.
- object on reasonable grounds to the processing of your personal information.
- withdraw your consent to the processing of your personal information.
- You also have the right to lodge a complaint with a Regulatory Authority about how we process your Personal Information.
- You may also refer to our Promotion of Access to Information Act 2 of 2000 Manual (PAIA Manual) for further information. The PAIA Manual is located on the following website (www.striide.co.za)
- We may update this Privacy Policy at any time. If we do, we will update the "last modified" section at the bottom of this Privacy Policy.
- We encourage you to regularly review this Privacy Policy to stay informed about our privacy practices.
- We are committed to protecting your personal information from accidental or unlawful destruction, damage, loss, alteration, unauthorised access or disclosure by using reasonable, appropriate, physical, administrative and technical safeguards and contractually requiring that third parties to whom we disclose your personal information do the same.
- In all circumstances the information is held by us on our secure systems. We take all reasonable and appropriate technical and organisational steps to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, misuse, unauthorised disclosure, loss, interference, destruction or damage, alteration, disclosure or access.
- Our security systems are in line with industry standards and we monitor developments to ensure that our security systems evolve, as required. We also test our systems regularly.
- Personal information is destroyed or anonymised when no longer needed or when we are no longer required by law to retain it (whichever is the later).
- We will promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information.
- We may store your personal information with the web-hosting service provider appointed by us from time to time. The storage may be in South Africa or in another country.
- Where storage is in another country, your personal information will be stored in a jurisdiction that has equivalent, or better, data protection legislation than South Africa or with a service provider which is subject to an agreement requiring it to observe data protection requirements equivalent to or better than those applicable in South Africa.
- Notwithstanding the above, no data transmission over the Internet or data storage system can be guaranteed to be completely secure. Please do not send us sensitive information through email. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us at info@Striide.co.za.
What categories of Personal Information we collect
In general, we will only share your personal information if any one or more of the following apply:
Where required, we may share your personal information with the following persons. These persons have an obligation to keep your personal information secure and confidential:
Where required, we may share your personal information with the following persons. These persons have an obligation to keep your personal information secure and confidential:
When and where we obtain Personal Information about you
Direct marketing
Sharing Personal Information
What are your rights?
Updates to this Privacy Notice
How we secure Personal Information
How long do we keep Personal Information?
- We are under a legal, contractual or other obligation to retain personal information, or as part of an investigation or for litigation purposes;
- Personal information is needed to maintain accurate business and financial records;
- There are automated means to enable you to access and delete your personal information at any time;
- You have consented to us retaining your personal information for a longer retention period, in which case, we will retain personal information in line with your consent.
When will we use Personal Information to make automated decisions?
- An automated decision is made when Personal Information is analysed to make a decision without human intervention in that decision making process.
- We may use your Personal Information to make an automated decision as allowed by the law.
- You have a right to query any such decisions made and we will provide reasons for the decisions as far as reasonably possible.
Transfer of Personal Information to other countries
- where your Personal Information will be adequately protected under the other country's laws or an agreement with the third-party recipient
- where the transfer is necessary to enter into or perform under a contract with you, or a contract with a third party that is in your interest;
- where you have consented to the transfer; and/or
- where it is not reasonably practical to obtain your consent, the transfer is in your interest.
Cookies and Similar Technologies
- Enabling you to sign in to our Sites;
- Authenticating you;
- Keeping track of information, you have provided to us;
- Improving your browsing experience;
- Customising our interactions with you;
- Storing and managing your preferences and settings;
- Compiling statistical data;
- Analysing the performance and usability of our Sites;
- Determining which areas of our Sites have been visited.
Links to third party websites and applications
Our Sites may contain links to third party websites and applications. We are not responsible for and make no representations or warranties in relation to the privacy practices or content of any third-party websites and applications. Your use of such sites and applications is subject to the applicable third-party privacy notice and is at your own risk.
Personal Information of juristic persons and person related to juristic persons
- If you are a juristic person (like a company or close corporation), we may collect and use personal information relating to your directors, officers, employees, beneficial owners, partners, shareholders, members, authorised signatories, representatives, agents, payers, payees, customers, guarantors, spouses of guarantors, sureties, spouses of sureties, other security providers and other persons related to you. These are related persons.
- If you provide the personal information of a related person to us, you warrant that the related person is aware that you are sharing their personal information with us and that the related person has consented thereto.
- We will process the personal information of related persons as stated in this Privacy Policy, thus references to "you" or "your" in this Privacy Policy will include related persons with the necessary amendments.
Personal Information of juristic persons and person related to juristic persons
- Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence or non-compliance with applicable laws.
- If you disclose your personal information to a third party, such as an entity which operates a website or mobile application linked to the Distribution Channels or anyone other than Striide, Striide shall not be liable for any loss or damage, howsoever arising, suffered by you as a result of the disclosure of such personal information to the third party. This is because we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy policy of any third party.
How to contact us
- if you have any complaints, requests or questions about how your personal information is handled by Striide, you have a privacy concern or you wish to make a request or a complaint relating to your personal information, please contact us.
- You can reach us at: legal@striide.co.za
- You also have the right to lodge a complaint with the Information Regulator at:
SALU Building, 316 Thabo Sehume Street, Pretoria
Ms Mmamoroke Mphelo
Tel: 012 406 4818
Fax: 086 500 3351
E-mail: inforeg@justice.gov.za
Terms and Conditions
Privacy Statement
Pricing is valid for 1 (one) week and thereafter subject to price variation based on prevailing ZAR/USD exchange rates and confirmation.
All rental prices include VAT, delivery, installation and maintenance unless otherwise specified. The equipment remains the property of Striide for the full duration of the rental term, unless otherwise stated.
Selling price is inclusive of VAT, delivery and installation unless otherwise specified.
Should you wish to own the equipment at the end of the contractual period, a once-off payment is required.
Striide reserves the right to adjust pricing at our discretion.
For a full and comprehensive contract and Terms and Conditions, please visit www.striide.co.za
This monthly fee includes maintenance and repair services Should you wish to swap out your equipment for a different piece of equipment after 6 months, please contact queries@striide.co.za